In the wake of an unprecedented surge in user engagement following the launch of its 1 Step. 1 Rule campaign and the introduction of new, lower pricing, TopStep, a leading trading platform, is witnessing a significant uptick in the volume of new traders. This influx has led to an increased load on the platform’s Trader Support Team, extending the response time for new inquiries to up to four days.

To effectively manage this challenge and maintain their commitment to excellent customer service, TopStep has initiated several key measures:

  • Accelerating the hiring process for additional support staff to improve ticket resolution times.
  • Launching a comprehensive Status & FAQ page to provide users with real-time updates and essential information.
  • Expanding customer support to 24/7 shifts to ensure timely assistance is always available.
  • Ensuring continuous coverage of their Discord channel by staff and moderators to offer round-the-clock support.
  • Investing heavily in technological upgrades and infrastructure enhancements to support the growing user base.

TopStep advises its users against opening new tickets for issues that have already been reported, as this could further delay response times. The company remains steadfast in its dedication to delivering an optimal support experience, ensuring that every trader receives the assistance they need promptly.

New Prop Firms

Blueberry Funded, established in 2024, operates as a prop trading firm within the Blueberry family of brands, which also includes Blueberry Markets and Blueberry Partners.

Prop Number One is a global prop trading platform offering traders transparent rules, competitive payouts, and flexible account options to optimize their trading experience.

TradeApp is a new prop trading firm offering global traders access to capital with flexible evaluation phases, profit splits of up to 90%, and educational resources. Ideal for traders looking to grow without risking personal funds.

We Fund You Trade (WFYT) offers traders a chance to manage up to $200,000 in capital with profit splits of up to 85%. Their two-step evaluation process aims to identify disciplined and profitable traders, providing a clear pathway to funded trading.

Sieg Fund is a prop trading firm that offers various funded trading challenges for traders of all experience levels. With options for both beginners and advanced traders, Sieg Fund provides live trading accounts, robust risk management, and the flexibility to use diverse trading strategies, including Expert Advisors and high-frequency trading.

The Lionheart Funding Program offers a range of trading challenges designed to help traders access funded accounts. With flexible evaluation phases, competitive trading conditions, and various options tailored to different trading styles, it aims to support both novice and experienced traders in scaling their trading careers.

The information provided on All Prop Trading Firms is for informational purposes only. We aim to provide comprehensive and unbiased reviews of various prop trading firms along with sharing valuable discount coupons and updates. However, we do not take responsibility for any decisions made based on the information presented on our site. Trading involves substantial risks and is not suitable for every investor. We highly recommend that you read the terms and conditions of each prop firm and conduct thorough research before engaging in any trading activities.
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