Glow Node has officially addressed and resolved recent technical difficulties that impacted user dashboards and login functionalities. The firm extends its apologies for any inconvenience caused to its trading community and assures that all systems are now fully operational, allowing for uninterrupted access to dashboards and accounts.
Addressing Technical Concerns
In the wake of these issues, Glow Node encourages any trader still facing difficulties to reach out to their support team directly via email at support@glow-node.com or by creating a support ticket, ensuring prompt and effective resolution.
Enhancements to KYC and Withdrawal Processes
Significant enhancements have been made to Glow Node’s Know Your Customer (KYC) and withdrawal mechanisms. With the integration of Veriff into the customer dashboard, the KYC process is now more streamlined, offering a broader range of verification options and facilitating a smoother onboarding experience for traders.
Moreover, Glow Node is transitioning away from using DEEL for withdrawals, introducing a more versatile array of payment options. Traders can now choose from cryptocurrencies, PayPal, bank transfers, among others, for receiving their payments. This change comes with the added step of invoice verification and authorization prior to initiating the selected payment method, aiming to simplify and expedite the withdrawal process.
These updates underscore Glow Node’s dedication to improving trader satisfaction, streamlining operations, and offering enhanced flexibility in managing financial transactions. The firm remains committed to providing a seamless and efficient trading experience for its global trading community.
About Glow Node
Glow Node is a pioneering proprietary trading firm, offering a premium funding plan to traders across the globe. Founded on the principle of empowering traders with substantial capital, Glow Node aims to create a mutually beneficial partnership that leads to shared success in the trading arena.
