In a recent announcement, The Funded Trader (TFT) addressed pressing issues encountered by its users on the trading platform and unveiled pivotal changes aimed at enhancing platform stability and overall user experience. Notably, TFT highlighted challenges with the DXtrade platform over the past week, leading to strategic adjustments in platform accessibility. Specifically, new DXtrade purchases have been limited to traders in the United States, while non-US traders are now being transitioned to the cTrader platform, celebrated for its flawless performance.
Key Changes and Platform Migration
The shift to the cTrader platform for non-US traders marks a significant step towards resolving the instability issues, with TFT initiating a large-scale migration process. This week, the company is set to reach out to affected users via email, taking into consideration their trading sessions and ongoing activities, to facilitate a smooth transition.
In light of the disruptions caused by platform instability, TFT has committed to offering additional compensation to both sets of users – those transitioning to cTrader and those staying with DXtrade. This gesture underscores TFT’s dedication to fulfilling its promises and maintaining accountability.
Platform Migration Success and Social Media Reports
Over a recent weekend, TFT successfully migrated approximately 10,000 accounts to cTrader, addressing requests for platform changes. Traders are advised to monitor their dashboards and emails for new credentials. Additionally, a live chat feature is available for submitting platform change requests, highlighting TFT’s efforts to accommodate user preferences.
TFT also addressed concerns raised on social media regarding payout denials. Despite disputes with these claims, TFT acknowledges the importance of transparency and stands by its impressive record of facilitating $150 million in payouts to traders in less than three years, with aspirations to surpass $200 million despite facing external challenges.
About The Funded Trader
The Funded Trader is on a mission to discover skilled traders capable of navigating the unpredictability of the markets, offering them a chance to earn significant profits. With opportunities to manage accounts up to $400,000 and enjoy up to 90% profit splits, TFT provides a platform for traders to showcase their expertise and succeed financially.
As The Funded Trader continues to implement changes and address user concerns, the trading community is encouraged to stay engaged for further updates and developments from this London-based prop firm.
